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Josh
Josh, Mac Support
Category: Mac
Satisfied Customers: 16050
Experience:  5 years as Network Admin, 10+ years of IT support
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i want to talk to a humon been

Customer Question

i want to talk to a humon been
Submitted: 5 years ago.
Category: Mac
Expert:  Josh replied 5 years ago.
Hi! My name is XXXXX XXXXX I will be assisting you,

What is your computer issue?
Customer: replied 5 years ago.

I want to talk to you in person

 

Expert:  Josh replied 5 years ago.
Unfortunately we do not offer phone support.

Is there something I can help you with through our chat?
Customer: replied 5 years ago.
I was at the apple store today and they had to give me a new IPad and took everything off and and reloaded the new one ...got home and can not access my emails...i'm 70 plus and can't type worth a damm ..need someone to tell me what the hell to do in person
Expert:  Josh replied 5 years ago.
I can walk you through the process of setting it up on your iPad if you wish through our chat.

You will need to provide me with your email provider. Some examples are Hotmail, Yahoo, Gmail, Aol, etc
Customer: replied 5 years ago.

I want to talk to a person

...tell me how

Expert:  Josh replied 5 years ago.
Hi,

We do not offer that type of service.

I can either provide you with the steps via our chat or provide you with an Apple technical support phone number.

Which do you prefer?
Customer: replied 5 years ago.

a phone number ...that is a person

 

Expert:  Josh replied 5 years ago.
Here is an iPad technical support phone number --> 800-275-2273
Josh and 4 other Mac Specialists are ready to help you
Customer: replied 5 years ago.
if you call this help instead of giving me this the first time then I agrer