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Dustin
Dustin, Mac Support Specialist
Category: Mac
Satisfied Customers: 12959
Experience:  Over a decade putting the missing byte back into Apple. Also worked in The US Army as A Network Switching Systems Operator/Controller
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I accidentally hit the wrong thing when ordering bob dillons

Customer Question

I accidentally hit the wrong thing when ordering bob dillon's song things have changed. I got an album by someone else with that song on the album. I did get dillon's song ordered but i don't know how to cancel the other album or to get that charge off my bank account? Can you hel me?
Submitted: 5 years ago.
Category: Mac
Expert:  Dustin replied 5 years ago.
Welcome To JustAnswer!

My name is Dustin, And I am one of the Experts who will assist you today!

Did you place this order through itunes? or through another service?
Customer: replied 5 years ago.
Itunes
Expert:  Dustin replied 5 years ago.
Thanks. Before we continue, this is JustAnswer.com

A website where you place a deposit, and then recieve live technical help. If we can resolve the issue, then you would accept and approve the deposit..

But this is paid help... ( unless I cant help you)

Before we continued I just wanted to make sure you knew where you had landed...
Customer: replied 5 years ago.
O.k.
Expert:  Dustin replied 5 years ago.
Just seen your reply.. Ok..

If you want to get an Itunes purchase refunded..

You can follow the steps on the page below.

http://www.labnol.org/software/itunes-app-store-refunds/13838/

the best option, is if you have the email from itunes with the reciept of the incorrect purchase.. to click on report a problem on that email.. And then, Simply explain what happened.. They should refund the download, especially if this was a very recent instance..

If that doesnt work.. Then you can always submit the refund request via email to the itunes store..

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