How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask James Your Own Question

James
James, Sr. Mac Support Expert
Category: Mac
Satisfied Customers: 15908
Experience:  Mac Expert
24111805
Type Your Mac Question Here...
James is online now
A new question is answered every 9 seconds

Hi there, My i-Touch was accidentally left on the kitchen window

Resolved Question:

Hi there, My i-Touch was accidentally left on the kitchen window sill in the sun. My daughter saw it and put it face down on the bench which happened to have water on it. The i-Touch is fully charged but won't turn on. It has an oval-shaped dark shadow on the screen. What has happened and is it repairable and worth repairing cost-wise.
Thank you,

Ilona
Submitted: 5 years ago.
Category: Mac
Expert:  James replied 5 years ago.
Hi Ilona.

Leave the device off, and put it in a deep bowl. Completely cover it with dry rice. This will absorb the moisture.

Leave it in the rice for 48 hours, and then try to turn it on again please.

Thanks,

J.
James and other Mac Specialists are ready to help you