How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Cris Your Own Question

Cris, Mac Specialist
Category: Mac
Satisfied Customers: 5821
Experience:  4 years Mac Specialist, Apple Certified.
Type Your Mac Question Here...
Cris is online now
A new question is answered every 9 seconds

My Ipad keeps blinking off. In other words, for no apparent

Resolved Question:

My Ipad keeps blinking off. In other words, for no apparent reason, I'll be on Safari (for instance) and when I change to a new screen, my Ipad screen goes to black. When I hit the button on the bottom to "open" it, it comes back to the screen I was viewing before I tried to move to the new screen.
I rec'd this IPad as a gift last Xmas. It is first generation.
Submitted: 4 years ago.
Category: Mac
Expert:  Cris replied 4 years ago.

Thanks for contacting I am Cris.

Can you please try the following:

Press and hold both the home button (located at the front of iPad) and the top button (wake/sleep button)

Press and hold both buttons together until the iPad shuts off and the apple logo appears. Give it about 1-2mins to reach the home screen.

This is a power reset on the device.

Test your issue and let me know the outcome.
Cris and 2 other Mac Specialists are ready to help you