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Ashik, Mac Technician
Category: Mac
Satisfied Customers: 10727
Experience:  Bachelor of Computer Application (BCA), 9+ Years of Experience in troubleshooting Macs, iPhone, iPad, iPod etc
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Hi, I live in Cyprus and have just returned to the Island after

Resolved Question:

Hi, I live in Cyprus and have just returned to the Island after a visit to Israel.
Whilst there i was using it continuously.
However after passing through security checks at Tel Aviv, i now find that it doesnt even
turn on.
It was 100% charged on leaving, and doent even charge when plugged in.
Please advise me if you have thoughts on this.
It is a Wi-Fi & 3G model.

Submitted: 5 years ago.
Category: Mac
Expert:  Ashik replied 5 years ago.
Hi My name isXXXXX hope i can help you.

You can reset your iPad and see if that works or not. Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds. iPad will automatically restarts and return to home screen. If it not restarts after holding the button for 10 seconds, hold down the Sleep/Wake button and the Home button until it get turns off and restart itself.

Let me know if that didn't worked...Only click Accept after it worked.

Best Regards,

Customer: replied 5 years ago.

Well! I guess that was totally unchallenging for a guy like you....


However, i am more than happy to pay you for that vital piece of information....


It is probably in the Apple Manual somewhere in the small print.........


Perhaps you may know why it happened?

I have been through screening lots before and never had any such problems.


Well Done!

Expert:  Ashik replied 5 years ago.
Sorry for the delay....Your iPad is frozen and we just foce reboot it.
Ashik and 2 other Mac Specialists are ready to help you