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Sergio A.
Sergio A., Mac Specialist
Category: Mac
Satisfied Customers: 418
Experience:  Over 10 years experience configuring and repairing Mac's.
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I am using the new Iphone 4S. Whenever I try the call forwarding

Customer Question

I am using the new Iphone 4S. Whenever I try the call forwarding disable option (*73), I get a strange sounding dial tone and immediately lose the call....
Submitted: 3 years ago.
Category: Mac
Customer: replied 3 years ago.
Relist: Other.
The tech is awesome as I've worked with him before. If he's busy, this may be a quicker way....and less of a load on him...question isn't too complicated. Thanks!
Expert:  replied 3 years ago.
Hi, my name is Sergio. Thanks for allowing me to help you.

Try using 73# XXXXX
Sergio A., Mac Specialist
Category: Mac
Satisfied Customers: 418
Experience: Over 10 years experience configuring and repairing Mac's.
Sergio A. and 2 other Mac Specialists are ready to help you
Customer: replied 3 years ago.
Hey Sergio:

Thanks for the response. Unfortunately, I received the infamous
"your call can't be completed as dialed" recording
When I dialed 73#.
Customer: replied 3 years ago.
I have no feedback for you, as the first suggestion of using the #did not work, and I sent that response directly back to you, I have not heard anything further on what to do next.
Expert:  Sergio A. replied 3 years ago.
I apologize for the delay, I signed off for the night. Who is your cellular provider? I'd like to see if I can help you. Thank you
Customer: replied 3 years ago.
Hey Sergio:

No apologies needed! I know you guys are probably swamped. My provider is Verizon. No huge hurry on this.
Just need to start forwarding calls in a couple of days.

Thanks!

Tommy
Customer: replied 3 years ago.
I haven't received an answer as of the time of this email stating that the expert "had an answer" for me.

NO ANSWER>

Thanks,

Tommy
Customer: replied 3 years ago.

Would it be a simpler process to go to Verizon store with this? Not implying at all that you can't answer....I just thought they may have had customers with the same problems....
Expert:  Sergio A. replied 3 years ago.
I was just doing some research and came across an article that says if you get the strange dial tone that it means the service is not active on your account. Before going into a store, I would call Verizon.
Customer: replied 3 years ago.
Thanks, Sergio. Youve helped very much
Expert:  Sergio A. replied 3 years ago.
Thank you for the generous bonus and working with me to help you with your technology needs. As a token of my appreciation and my BONUS to you, please check out a couple of my favorite FREE utilities. Please check them out, and feel free to look me up if you have any questions. Thanks again!

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Sergio A.
Sergio A.
Security & Technical Specialist
65 Satisfied Customers
Over 10 years experience configuring and repairing Mac's.