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Hi and welcome to just answer.com I am one of the experts that can helpCan you please tell me what version of Firefox you currently have At the top of the Menu, go over to the Help menu and select About Firefox
I have the latest upgrade. I cannot get on foxfire--it is frozen. that is my problem
Ok just want to make sure it was the latest So can you not launch fire fox at all? Or does it launch and then freeze? Can you use the menus at the top to open it in safe mode?
it froze open, but nothing works at all.
If it wont open at all the best thing to do would be to delete it from your machine Go to finder applications and drag the firefox application folder to the trash Then go to ~/Library/Preferences/org.mozilla.firefox.plist delete that .
Then use safari to download a fresh install and then reinstall it using firefox as there may have been an issue with the download?
my yahoo mail is working just fine on safari
now is it just your yahoo mail that has an issue on firefox or everything? I am assuming everything
Thanks just wanted to be clear Please try the steps I mentioned and let me know if it works after a reinstall
Firefox will not go to the trash
What happens when you right click and select move to trash? Is firefox open?Click on the apple in the toolbar Select Force Quit and quit firefox and then try to move it to trash
also, I can't find the library
How do you right click?
The library with your preferences should be found under your user folder The other location would be right under your hard drive name in finderDepends on your mouse it could be a right click or a double click to get the folder options