Hi I am one of the experts here on just answer.com This error usually occurs when the gears file is missing or corruptted http://www.gearsoftware.com/support/drivers.phpGo to this link here Download the version for 32bit systems Then make sure Itunes is closed and you dont have any Ipod or Iphone device plugged in Then run the install it should correct this error for you Let me know if you have any issues
I have downloaded this before and it did not resolve the issue. However I did redownload .
And did you install it with itunes closed?
Still no difference?
OK there are a few other things to try give me a minute to write in the steps
Ok so there are a couple things you can try The First1. Do a search for a file -GEARAspiWDM.inf in C drive 2. Right click and install 3. Reboot the computer 4. itunes should be working without the error
sorry left a step to open the registry click start in run type regedit to open the registry to do the steps above
can i print these instructions?
Right-click the empty white space within the right-hand portion of the Registry Editor window. From the shortcut menu, choose New > Multi-String Value.
Name this new value "UpperFilters" (without the quotes). Then, right-click the newly created UpperFilters entry and choose Modify from the shortcut menu.
The text contained in the "Value data" box represents third-party device filters. If you remove these device filters, the third-party software that installs them may stop functioning properly. In the example below "NTIDrvr" and "SiRemFil" represent these third-party device filters.
Click in the box below this text. This accomplishes two things. First, it removes the highlighting from the text. This way when you start typing it won't overwrite these device filters. Second, it places the cursor below this text.
Now, type "GEARAspiWDM" (without quotes) to add the iTunes device filter.Type GEARAspiWDM to add in the iTunes device filter.
The other place apple has the same instructions with illustrations here http://support.apple.com/kb/TS3299You can save that link to your favorite and then go back to it if you have to reboot
I cannot get your aswer to preint.
If you like I can switch the chat to a Q&A format so its not in the Chat window which maybe causing an issue for printing?
can I save and exit ? I will go ahead and accept the charges for your time.
You can always come back to the question with http://www.justanswer.com/mac-computers/5nmgj-when-open-itunes-following-message-registry-settings.html
ok thanks for your assistance.
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