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Vinod Menon
Vinod Menon, Support Specialist
Category: Mac
Satisfied Customers: 2864
Experience:  worked as a Tech support Associate for Apple products
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my iphone turns on can see the text messages but cant cant

Customer Question

my iphone turns on can see the text messages but cant cant get the slide unlock to move
Submitted: 5 years ago.
Category: Mac
Expert:  Vinod Menon replied 5 years ago.
Hi,

I am Vinod. I will try my best to help you resolve this issue.

May be it is frozen. Let's try a reset first. Press and hold the power button and the home button together until you see an apple logo.

let me know whether this resolves your issue.

Thank You
Vinod
Expert:  Vinod Menon replied 5 years ago.
did that help?