How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Mac Tech Your Own Question

Mac Tech
Mac Tech, Apple Specialist
Category: Mac
Satisfied Customers: 1597
Experience:  7 + Years Supporting Apple Products
Type Your Mac Question Here...
Mac Tech is online now
A new question is answered every 9 seconds

Why does my MacBook trackpad act as if the clicker bar was

Customer Question

Why does my MacBook trackpad act as if the clicker bar was always pressed down?
Submitted: 5 years ago.
Category: Mac
Expert:  Mac Tech replied 5 years ago.
Hi, and thanks for using JustAnswer.

Add this page to your Favorites/Bookmarks first, so as to get back to me anytime later on, if needed.

How old is your MacBook and what version OS X is it running?
Customer: replied 5 years ago.
My MacBook is 3 years old, running OS X 10.6.8. Sorry about my slow responses;there are times when this computer is unusable—I just have to turn it off and wait. Anything the cursor touches is instantly selected and either dragged or opened or both.
Expert:  Mac Tech replied 5 years ago.
No worries.

Let's try these two procedures and see if we can get your Mac back!


Reset PRAM and NVRAM

-Shut down the computer.

-Locate the following keys on the keyboard: Command, Option, P, and R. You will need to hold these keys down simultaneously.

-Turn on the computer.

-Press and hold the Command-Option-P-R keys. You must press this key combination before the gray screen appears.

-Hold the keys down until the computer restarts and you hear the startup sound for the 2nd time.

-Release the keys and let your system boot up.


Reset the SMC of a MacBook or MacBook Pro’s with detachable batteries:

* Shutdown the MacBook/Pro and remove the battery
* Disconnect the power adapter, hold the Power Key for 10 seconds
* Release the power key and reconnect your battery and power adapter
* Turn your Mac on
* Let boot as usual


Reset SMC of a MacBook or MacBook Pro’s with an internal battery:

* Shutdown your MacBook/Pro
* Connect the power adapter to your Mac
* On the MacBook/Pro’s keyboard, hold down the Shift+Control+Option keys and the Power button at the same time
* Release all keys and the power button at the same time
* Boot your Mac as usual

Reply back if you're still not able to use your track pad properly.

Customer: replied 5 years ago.
It will take me a whileiW to follow your instructions.
Expert:  Mac Tech replied 5 years ago.
Ok, reply back if you need more help with this.
Customer: replied 5 years ago.
I have done all procedures you suggested, and the problem is still the same. Maybe just a little better, because now I can type. Before, the last letter typed would get highlighted ad then deleted, and the cursor —no, now it's dong it again. No change.
Expert:  Mac Tech replied 5 years ago.
Thank you for your reply-

Do you have any other devices plugged into your MacBook (USB, FireWire, external monitor)?
Customer: replied 5 years ago.
I plug in speakers or headphone, and a La Cie external hard drive. I have had to shut down the laptop for now because I couldn't move the cursor any more, or get any keyboard commands to work. I will leave the laptop shut down until tomorrow, when I'll look for your reply.
Expert:  Mac Tech replied 5 years ago.
Try this last step before we declare hardware failure:

Unplug ALL external devices from your MacBook and repeat the procedures above.

If you're still having trouble, the keyboard/track pad assembly is defective. I know Apple has issued a silent recall on some of the MacBook for this reason. So, if your MacBook is out of warranty, I would press them for a replacement.

Reply back if you have any further questions. Thank you.
Mac Tech and 4 other Mac Specialists are ready to help you
Customer: replied 5 years ago.
I am back on the laptop, have unplugged speakers, and that seems to have cured the trouble, at least for now. Thank you.
Expert:  Mac Tech replied 5 years ago.
Fine business. And, I thank you.