I am Vinod. I will try my best to help you resolve this issue.
May be the phone is frozen. Let's try a reset first.
Press and hold the power button and the home button together until you see an apple logo.
Once you are in the home page, let me know whether this resolves your issue
ok, the messages are in. I was in the middle of speaking when this occured.
How about it now? are you able to make calls?
can call anyone now, just know that the messages are in.you want to try to call me? XXX-XXX-XXXX
Unfortunately, I cannot.
I believe it should be working.
ok. I will make sure in the morning.
let me know if it does not work.