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Vinod Menon
Vinod Menon, Support Specialist
Category: Mac
Satisfied Customers: 2860
Experience:  worked as a Tech support Associate for Apple products
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will not accept my password XXXXX download apps

Resolved Question:

will not accept my password XXXXX download apps
Submitted: 5 years ago.
Category: Mac
Expert:  Vinod Menon replied 5 years ago.
Hi,

I am Vinod. I will try my best to help you resolve this issue.

I believe you are talking about the apple id, correct?

What is the error message you get while trying to download?

Thank You
Vinod
Customer: replied 5 years ago.

Hi Vinod

I get the response that the password XXXXX XXXXX on both the I Pad and the I Phone when I try to download Apps to them

Expert:  Vinod Menon replied 5 years ago.
let's try to reset the password XXXXX

Let's go to this website

http://iforgot.apple.com

After resetting the password, try to download the apps.

let me know if this does not work

click on accept only after your issue is resolved..
Vinod Menon and 2 other Mac Specialists are ready to help you
Expert:  Vinod Menon replied 5 years ago.
did that help??

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