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Ashik
Ashik, Mac Helper
Category: Mac
Satisfied Customers: 6553
Experience:  7+ Years of Experience in troubleshooting Macs, iPhone, iPad, iPod etc
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i have my imac set to go to sleep the other day I thought that

Customer Question

i have my imac set to go to sleep the other day I thought that my wife had shut it down so i just restarted with the button in the back. Last night it just went to sleep and I can't wake it it is dead.
this is an older imac maybe 4 years but I have stuff I need to get off of it ecven if i cant fix it hopefully it will just be an easy fix.
Thanks
Dave
Submitted: 2 years ago.
Category: Mac
Expert:  Ashik replied 2 years ago.
Hi My name isXXXXX hope i can help you.

This is an Intel iMac. Right ?
Customer: replied 2 years ago.
no it is not
Expert:  Ashik replied 2 years ago.
So which model ? Is this iMac G5 ?
Customer: replied 2 years ago.
G4
Expert:  Ashik replied 2 years ago.
You can reset the Power Management Unit of your iMac and see if that works or not. Follow the instructions in here : http://support.apple.com/kb/ht1712

Let me know if that didn't worked. Only click Accept after we solved the problem.
Customer: replied 2 years ago.
the site u sent me did not show my imac i dont have round bottom i have flat stand so i dont know where the reset is on my imac it just might be a G5 it is dead so i can't tell you
Expert:  Ashik replied 2 years ago.
That is a iMac G4, Does you iMac looks like this ?

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Customer: replied 2 years ago.
I wrote yesterday saying that it was working well i went for a walk and its dead i need to open it i looked on the base and it is a G5
Expert:  Ashik replied 2 years ago.
I didn't get your last response...You can reset the SMU of your Mac.
  1. Turn off the computer
  2. Unplug all cables from the computer, including the power cord.
  3. Wait 10 seconds.
  4. Plug in the power cord while simultaneously pressing and holding the power button on the back of the computer.
  5. Let go of the power button.
  6. Press the power button once more to start up your iMac.

Let me know if that didn't worked...Only click Accept after it worked.

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