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Mr. Clark
Mr. Clark, Mac Genius
Category: Mac
Satisfied Customers: 3214
Experience:  Mac/iOS Repair Business Owner & CIS Degree
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my iphone 3 16gb phone keeps throwing up a pop up box stating

Customer Question

my iphone 3 16gb phone keeps throwing up a pop up box stating "could not activate cellular data network" how do i adjust it so i don't get this message again and what is causing it to keep coming up please??
Submitted: 5 years ago.
Category: Mac
Expert:  Mr. Clark replied 5 years ago.
Hello. Welcome to JustAnswer, a paid global support site.

#1 - Is this 3G unlocked/jailbroken?

#2 - What carrier are you using currently?
Customer: replied 5 years ago.
no not jailbroken, i can't do that either

its on o2 network
Expert:  Mr. Clark replied 5 years ago.
Okay, great.

Please try the following.

Remove your SIM card. On your iPhone, go to Settings -> General -> Reset -> Reset Network Settings. Allow your iPhone to reboot. When it completes, power off your iPhone by holding the Power button until you get the Slide to Power Off, slide it, and turn off the device. Insert your SIM card and power on the iPhone. After it powers up, see if you still get the message.

If you do, we can take another approach.

Update me on the results.