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Ashik
Ashik, Mac Technician
Category: Mac
Satisfied Customers: 9938
Experience:  Bachelor of Computer Application (BCA), 9+ Years of Experience in troubleshooting Macs, iPhone, iPad, iPod etc
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my iPad keeps cutting off...the power is on but it wont keep

Resolved Question:

my iPad keeps cutting off...the power is on but it won't keep a program working
Submitted: 5 years ago.
Category: Mac
Expert:  Ashik replied 5 years ago.
Hi My name isXXXXX hope i can help you.

You can reset your iPad. Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds. iPad will automatically restarts and return to home screen. If it not restarts after holding the button for 10 seconds, hold down the Sleep/Wake button and the Home button until it get turns off and restart itself.

Let me know if that didn't worked. Only click Accept after it worked.

Best Regards,
Ashik
Customer: replied 5 years ago.
Now it won't turn on at all.
Expert:  Ashik replied 5 years ago.
Charge it for 20 minutes, then hold down both button until it turns on.
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Customer: replied 5 years ago.
It is fully charged now.
Expert:  Ashik replied 5 years ago.
Then hold down both button until it turns on.
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Customer: replied 5 years ago.
I just see a small white apple in the middle of the screen but it doesn't come on.
Expert:  Ashik replied 5 years ago.
If it still not working, then you have to restore your iPad to factory settings from iTunes, by putting it to DFU Mode. See the video in here : http://www.youtube.com/watch?v=bITIiGswjFI

The video is for iPhone, but its the same procedure for iPad (do from step 2 onwards). Do it while your iPad is connected to your computer. Once you put it to DFU Mode, open iTunes and it will ask you to restore it. Click OK. Let me know if that didn't worked..Only click Accept after it worked.

PS : The iPad will remain blank if it is in DFU Mode.

Best Regards,
Ashik
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