Hi, my name is Britton. Try doing a reset. Hold the button on the top-right corner of the iPad and also hold the home button (center, bottom) simultaneously. Continue holding them until you see a white Apple logo, then release the keys.
let me know how that goes...
held both down for one minute-no change
ok, just came on(the apple) what next?
looks like all is well, thanks for your help
sounds like you're all set then?
If you're fully satisfied with this information, would you mind clicking Accept for me? If you're not satisfied, let's continue troubleshooting