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OSXpert
OSXpert, Mac Software Engineer
Category: Mac
Satisfied Customers: 226
Experience:  2 years as a geek squad computer technician, 5 years as a software engineer and unix systems admin
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I turned my I-Pad off with the top right hand button, cannot

Resolved Question:

I turned my I-Pad off with the top right hand button, cannot get to come back on with anything I do, the send-receive wheel still turns in the center of the pad

What do I do get back on, nothing I do changes anything

Thanks

XXXXX XXXXX
Submitted: 5 years ago.
Category: Mac
Expert:  OSXpert replied 5 years ago.

OSXpert :

Hi, my name is Britton. Try doing a reset. Hold the button on the top-right corner of the iPad and also hold the home button (center, bottom) simultaneously. Continue holding them until you see a white Apple logo, then release the keys.

Customer:

ok

OSXpert :

let me know how that goes...

Customer:

held both down for one minute-no change

Customer:

ok, just came on(the apple) what next?

Customer:

looks like all is well, thanks for your help

Customer:

Ken

OSXpert :

great

OSXpert :

sounds like you're all set then?

OSXpert :

If you're fully satisfied with this information, would you mind clicking Accept for me? If you're not satisfied, let's continue troubleshooting

OSXpert and 4 other Mac Specialists are ready to help you