Hi, my name is Britton. Are you available?
can you explain your situation in more detail for me please?
I send photos to my email account. Then download to hard drive.
Yahoo has changed now photo opens Can not find a way to download
I see, are the images embedded in the emails now? Instead of an attached file, is the image embedded in the actual email itself?
yes will not have any text
and are you using a Mac?
Also, which browser are you using?
yes I use Mac and Firefox
okay great, try this: - Hold the control key and click one of the images
- Select "Save Image As
then you can save the image to your computer
So I open the email and photo opens -- select the open photo
what do you mean "photo opens"?
when I open the email the photo opens
yes, the photo should actually be inside of the email, correct?
the photo is not an attachment as it should be but is the email it self
yes, do this exactly:
- Hold the control key and click one of the images with the mouse - Select "Save Image As from the dialog that appears
With the old Yahoo I would send photos by email and they would be attachments
Are you sill with me?
sorry I am still here Tried control key and click the image and I did get the dialog box
are you holding the control key while clicking the image?
don't just tap the control, you need to hold it down while you click
yes that works
okay, and click "Save Image As"
excellent, save the image to a folder when the dialog appears, just like you would an attachment
thanks just want I needed
excellent -- did I answer your question to your satisfaction?
great. Thanks -- if you are fully satisfied with this solution, please click the Accept button so I am compensated for my time.