Hi, my name is Britton. Are you available?
I did not receive the new password. Please type it or call me at(NNN) NNN-NNNN Since I cannot get email, I cannot receive an email message.
Britton, once I receive the password, I'll try to log in. What if I loose you? Can I change my new password XXXXX somethingI could remember>
Please answer me soon.
you use Yahoo for mail, correct? not A
Correct. Please answer my qwuestions.
I would like to but I'm not clear on your problem, can you please explain it in more detail for me?
WHen I try to access my email I typeXXX@XXXXXX.XXX. Then I type the password XXXXX I have been using for years.
THen I get a message that either my ID or password XXXXX XXXXX
okay, sounds like someone may have compromised your account -- where does the AOL portion of this issue come in?
Next screen says they can help and they show my ID asXXX@XXXXXX.XXX and ask security questions. I cannot correctly answer their security questions because there must be a real AOL account who has his answers. If you can give me a new password XXXXX the screen says @yahoo maybe that will work to re-establish my Yahoo account
You cannot email me the new password XXXXX I cannot get my email. Please type it or call me(NNN) NNN-NNNN
I am not part of Yahoo -- JustAnswer is a global support site. All I can do is point you to the Yahoo support page here:http://help.yahoo.com/kb/index?locale=en_US&page=topics&y=PROD_ACCT&topics=TOP_PASSWD
I cannot reset your password XXXXX I am not actually affiliated with Yahoo
I cannot use yahoo support because they are not recognizing me. I have tried that.
I will try again with your link.
Give it a shot, I need to step away from the computer for a minute. Please continue to post your results here
However, you said that you emailed me a new password. Please type it in this message so I can try it before the AOL appears.
I am not Yahoo -- I did not email you a password
I do not have the ability to give you a new password. All I can do is help you deal with Yahoo support
That is the same info on you link that I have been through many times.
Hi I got password XXXXX my IPhone. It would not work
Now it appears that I have another email address. My address isXXX@XXXXXX.XXX
Please answer me. Are you able to help me?
Shell I give up?
Are you still available?
it is all ok now thank you.