I am Vinod. I will try my best to help you resolve this issue.
The iphone screen is entirely black, is that correct?
May be the phone is frozen or is void of charge. A reset could resolve this issue. Let's connect the phone to the computer. Then press and hold the power button and the home button (button below the screen) together for 10-15 sec
Did that work?
ok thanks that seems to have done it!
great to know that...:)
thanks a lot
no problem...you have a great day..:-D