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Ashik
Ashik, Mac Technician
Category: Mac
Satisfied Customers: 10086
Experience:  Bachelor of Computer Application (BCA), 9+ Years of Experience in troubleshooting Macs, iPhone, iPad, iPod etc
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Help, I cannot get my iphone turned on after downloading I

Resolved Question:

Help, I cannot get my iphone turned on after downloading Itunes
Submitted: 5 years ago.
Category: Mac
Expert:  Ashik replied 5 years ago.
Hi My name isXXXXX hope i can help you.

We can Force-Reboot your iPhone. Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds. iPhone will automatically restarts and return to normal. If it not restarts after holding the button for 10 seconds, hold down the Sleep/Wake button and the Home button untill it restart itself.
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Let me know if that didn't worked...Only click Accept after it worked.

Best Regards,
Ashik
Customer: replied 5 years ago.

still says I have no service

 

Expert:  Ashik replied 5 years ago.
Take out the sim and its tray, then clean both and put them back. Let me know if that didn't worked...
Customer: replied 5 years ago.

this is a new phone, i just got it today

 

Expert:  Ashik replied 5 years ago.
Take out the sim and put it back. Then sync with iTunes again. Let me know how it goes..
Customer: replied 5 years ago.
do you have an answer to why I cannot get my phone online today
Expert:  Ashik replied 5 years ago.
The phone service should be activated when you plug it into iTunes. Does your Phone shows its waiting for activation ?
Customer: replied 5 years ago.

the verizon store said to take it home and download itunes and follow instructions and I did but it is not activated as I can tell

 

Expert:  Ashik replied 5 years ago.
Thats strange. Doesn't iTunes showed any Activation progress ?
Customer: replied 5 years ago.
no i haven't received anything as of yet, how long does it take
Expert:  Ashik replied 5 years ago.
Maximum of 10 minutes.Connect your iPhone to your computer, open iTunes. Does iTunes recognize it ?
Expert:  Ashik replied 5 years ago.
Try this too, In your iPhone goto Phone and dial *228 and hit call/send and then choose option 1 which should activate your iPhone. Let me know if that didn't worked...Only click Accept after it worked.
Customer: replied 5 years ago.
I TOOK IT BACK TO THE PHONE STORE, IT IS IN SERVICE NOW THANKS
Expert:  Ashik replied 5 years ago.
Great !Glad you got it sorted out !

Best Regards,
Ashik
Ashik and 3 other Mac Specialists are ready to help you