Greetings,Please, do not forget to click the Accept button if you found my answer helpful. On a computer that is connected to the router, perform the steps below: - Click the following link ---> http://192.168.1.1 Leave the username blank The default password XXXXX admin - Click the Wireless link (your network name is XXXXX XXXXX) - Click the Wireless security link (your wireless password XXXXX XXXXX here) After you click the Accept button now, you can always continue communication with me if you have problems by logging into this site and pulling up this chat history. Thank you, - Jason
Please, let me know if that works for you. If not, I can walk you through resetting the router.
How is that coming along?
Safari says that site is not responding
- Click the Apple icon on the top left area of your screen- Click System Preferences- Double click Network- Click and choose the adapter that you are using to connect to the Internet- Click the TCP/IP buttonWhat is displayed for your IP Address and your "Router" number?
What is the Router number?
Go to that address in your other Internet browser window, please: http://10.10.10.1
Does that come up?
Yes, but asks for password.
Leave the username blank and enter admin for the password
If that doesn't work, use the following:Username: adminPassword: admin
OK - that brought up a linksys page titled SETUP
- Click the Wireless link (your network name is XXXXX XXXXX) - Click the Wireless security link (your wireless password XXXXX XXXXX here)
Were you now able to find the password?
the wireless link gave me the network name, which I already had but the security did not have anything about the password XXXXX it I wanted to change it.
What does that mean?
When you clicked the "Wireless Security" link, the password XXXXX be shown there.
You may have to delete it and create a new password.
If you are having troubles, I can remote in if you wish and locate that password XXXXX you.
ON the wireless link there is a spot to click to reset password, but if I do that it will most likely ask for the origional password
Do not click that.
Below the wireless link, do you see a smaller "Wireless Security" link?
Please click the "Wireless security" link
I posted a picture above that you can click to enlarge. The bottom red arrow is pointing to the Wireless security link.
OK what am I looking at?
What is chosen for the "Security Mode"?
The "Wpa Shared Key" is your wireless password.
Is there anything else I can help with before you click the Accept button today?
You may click the Accept button now and leave any feedback for me that you feel is appropriate. Thank you, - JasonIf you ever want to work with me as your expert in the future, please bookmark the following website. You can ask any future questions directly to me and I will be the expert assigned to your case: http://www.justanswer.com/computer/expert-theextraordinaire/
OK, I've got you bookmarked, Thank for the help. Is the $38.00 a one time charge?
I do not have access to your account; I do not know what type of service you have setup. It will be a one time $38 charge unless you choose to have a monthly service.
When you accept, you will be given that option.