How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask iteachmac Your Own Question

iteachmac, The Duke!
Category: Mac
Satisfied Customers: 865
Experience:  Mac help ,music midi expert, logic pro recording ,electrical installation ,ilife & all mac computing
Type Your Mac Question Here...
iteachmac is online now
A new question is answered every 9 seconds

I want to get help uninstalling Norton Virus protection in

Customer Question

I want to get help uninstalling Norton Virus protection in order to download McAfee virus protection. I am new at this and need a walk through. Thanks.
Submitted: 5 years ago.
Category: Mac
Expert:  iteachmac replied 5 years ago.

iteachmac : Hi
Expert:  iteachmac replied 5 years ago.

Download the file.



Double-click the file that you downloaded.

The file is expanded.


Open the RemoveSymantecMacFiles folder.


Double-click the RemoveSymantecMacFiles.command file.


Type your Mac OS X administrator password, and then press return.

When you type your password, no characters appear.


Do one of the following:

To remove all Symantec files and folders, type 1

To quit RemoveSymantecMacFiles without removing any files, type 2


Press return.

RemoveSymantecMacFiles removes all of the Symantec files


On the Terminal menu, click Quit Terminal.

I hope this helps , please remember to press accept on the green button , if you need more info or detail on a given point please just ask .

Regards .
Expert:  iteachmac replied 5 years ago.
For other products and versions of software removers for norton etc please use this link to see removal guides and software removal tools for said . Early versions ay need to use this link to find the correct uninstaller .