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Ashik, Mac Helper
Category: Mac
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Experience:  7+ Years of Experience in troubleshooting Macs, iPhone, iPad, iPod etc
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I recently lost the songs that I purchased from the I tunes

Resolved Question:

I recently lost the songs that I purchased from the I tunes store on my computer.How can I get them back onto my computer?
Submitted: 3 years ago.
Category: Mac
Expert:  Ashik replied 3 years ago.
Hi My name isXXXXX hope i can help you.

If you purchased any item from iTunes Store, just fill this form and send it to Apple. Apple will allow you to re-download anything that you purchased from iTunes Store for one time. Or go to http://www.apple.com/support/itunes/

Then click on "iTunes Library and Back-Up" or "Music Purchases" to expand it and then select "Lost, missing or duplicated items" and then contact with Apple by clicking Get Started button. They will allow you to re-download the purchases for one time.

Let me know if that didn't worked..

Best Regards,
Ashik
Customer: replied 3 years ago.
After I clicked on the get started button I got lost ,can you walk me thru the steps?
Customer: replied 3 years ago.
It won't work.It keeps asking for info that i don't have.
Expert:  Ashik replied 3 years ago.
What info ?
Customer: replied 3 years ago.
I resubmitted a different question and it went thru.Couldn't you just walk me thru from the get started button.
Expert:  Ashik replied 3 years ago.
Use the form i sent you, fill it and send to Apple.

Go to http://www.apple.com/support/itunes/

Then click on "iTunes Library and Back-Up" or "Music Purchases" to expand it and then select "Lost, missing or duplicated items" and then contact with Apple by clicking Emai US button (they remove the Get Started button). See the picture below;
graphic
Let me know if that didn't worked..

Best Regards,
Ashik
Customer: replied 3 years ago.
it says go to the apple store and click on check for available downloads and that is not on the screen as an option
Expert:  Ashik replied 3 years ago.
Use this form to contact them directly : http://www.apple.com/support/itunes/contact.html?form=music&topic=Music%20Purchases&subtopic=Lost%20or%20Missing%20Items

They will repond to you in less than 24-48 hours.
Ashik, Mac Helper
Category: Mac
Satisfied Customers: 6799
Experience: 7+ Years of Experience in troubleshooting Macs, iPhone, iPad, iPod etc
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