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Mac Tech
Mac Tech, Apple Specialist
Category: Mac
Satisfied Customers: 1597
Experience:  7 + Years Supporting Apple Products
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I have a keychain error. How do I fix it

Customer Question

I have a keychain error. How do I fix it?
Submitted: 6 years ago.
Category: Mac
Expert:  Mac Tech replied 6 years ago.

Richard :

Hi, and thanks for using JustAnswer. Add this page to your Favorites/Bookmarks first, so as to get back to me anytime later on, if needed.

Richard :

Can you please tell me what the error says.

JACUSTOMER-9sbfnb85- :

Error: -2147415734. This comes up when I open preferences and click on Mobil Me.

Richard :

Have you looked at your Keychain?

JACUSTOMER-9sbfnb85- :

Yes. I verified it. I repaired it. I reset it. Now it is pretty much empty. I am still getting the same error.

Richard :

Can you logon to Mobile Me?

Richard :

I just lost you. Perhaps your connection failed.

Richard :

Please reply back when available. Thank you.

Customer: replied 6 years ago.
Yes I can log in to Mobile Me.
Expert:  Mac Tech replied 6 years ago.
Please follow these steps.

-Make sure you have installed ALL Software Updates.

-Use Disk Utility and Repair Permissions on your hard drive.

Reply back after completion of the above.
Customer: replied 6 years ago.
Disk permissions are repaired.
Expert:  Mac Tech replied 6 years ago.
What is the status of your Software updates?
Customer: replied 6 years ago.
All software is up to date.
Expert:  Mac Tech replied 6 years ago.
Is this the system that had the hard drive replaced on your G5?

Are you running OS X 10.5.8?
Customer: replied 6 years ago.
yes.
Expert:  Mac Tech replied 6 years ago.
Did you check to see if this error is still occurring?
Customer: replied 6 years ago.
Relist: Answer quality.
I need a mobile me and keychain expert.