Hi there and thank you for contacting JustAnswer. My name is XXXXXXX XXX I'd be glad to assist you.
I saw this question is a few days old - do you still need assistance with this?
I still need assistance
I'd be happy to help. One question I have for you, though, is why are you using a router (Apple) with an already existing router (Verizon)? You don't need two and this actually causes problems like this.
I would suggest only using the Verizon router