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Brandon M.
Brandon M., Mac Support Specialist
Category: Mac
Satisfied Customers: 6977
Experience:  10+ Years Mac Support as contractor and currently an IT Manager for law firm
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I have an apple network (dae 3ad) hooked up to my Verizon router

Customer Question

I have an apple network (dae 3ad) hooked up to my Verizon router but i cannot connect to the internet. When Apple network is disconnected, I can connect to the internet. Can youhelp me get the apple network working again?
Submitted: 5 years ago.
Category: Mac
Expert:  Brandon M. replied 5 years ago.

BeBoo :

Hi there and thank you for contacting JustAnswer. My name is Brandon and I'd be glad to assist you.

BeBoo :

I saw this question is a few days old - do you still need assistance with this?

JACUSTOMER-pwh64t5b- :

I still need assistance

BeBoo :

I'd be happy to help. One question I have for you, though, is why are you using a router (Apple) with an already existing router (Verizon)? You don't need two and this actually causes problems like this.

BeBoo :

I would suggest only using the Verizon router