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Mike, Mac Medic
Category: Mac
Satisfied Customers: 8204
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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my dymo discpainter just quit when i tried to create a disc

Customer Question

my dymo discpainter just quit when i tried to create a disc design. I retried several times and same result. I unplugged it for minutes and disconnected from my mac. then plugged both in again. same result. what number do a call to get telephone walk trough to reconnect the painter to my computer?

Submitted: 5 years ago.
Category: Mac
Expert:  Daniel replied 5 years ago.
Hello, my name is Dan.
I will do my best to help you, the only stupid question is the unasked one.
What version of OS X are you using?
Did you do any software updates prior to using the printer?