Hi, my name is Britton, are you available?
I am available
Hi, I need a bit more info, first...how old is your Airport Express?
humm.....a few years maybe?
is there a way I could check?
we have a few around the house
one (or two) newer than the other
I see -- are any of the other units having the same issue?
well I haven't tried swapping it out with the other expresses
have been using the same one as it'd worked all this time (2 yrs)
we have another unit plugged in downstairs
and it has the same issue
actually, and the another 2 on the same level has the same issue too
the set up that we have is:
It's funny you mention that -- because I have an Airport Express that worked fine for a while as well but is now exhibiting the same issues that you're having
the main airport directly plugged in to the network
then I have the imac (located in a different room on the same level) which streams the music on the wifi net work
then I send the signals all over the house (we have 3 stereos plugged in with its own airport)
this problem did not occur when the imac was closer to the router....only when I moved it away
and I notice the signals buffering if we're walking around the house...
or if there's anykind of movement
I believe there's an interference.
I see -- first, I would start with trying to isolate the Airport connected to the iMac and see if it is indeed causing the problem. I say that because this very well may be an issue with the the "overall" signal in your home.Couple questions:First, do you know if you're Wifi network is 2.4GHz or 5.2GHz?Second, do you like in a suburban neighborhood or an apartment?
what's the quickest way to check the freq?
we live in a suburban (rural) area....no other interference from neighbours
I believe it's 2.4GHz but I should check
and I don't have an airport connected to my imac...
it is connected using wifi
Well, the 2.4GHz spectrum can be tricky -- how close are your neighbors?
Are you using an Airport Extreme to create your network? Or an Airport Express?
a good 100-200m away I'd say
how do I double check the freq?
I believe it's an express
does it look like the rest of the "Airports" that you have in your house? Or is it bigger and does it lie down on a flat surface?
Here is an extreme...
...and an expresshttp://www.apple.com/airportexpress/
I have to run -- post your findings here and I'll get back to them in a bit
Sorry I have to step out too. I'll get back to you later this evening if not tomorrow morning. Thanks
Ok, they are all EXPRESS (not extreme)
feel free to post any suggestions you may have so I can try and resolve the issue while I'm out of the chat, thanks