How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Ashik Your Own Question
Ashik
Ashik, Mac Technician
Category: Mac
Satisfied Customers: 10729
Experience:  Bachelor of Computer Application (BCA), 9+ Years of Experience in troubleshooting Macs, iPhone, iPad, iPod etc
16433418
Type Your Mac Question Here...
Ashik is online now
A new question is answered every 9 seconds

i just reeived my ipad last sat, i went on it about 1 hour

Resolved Question:

i just reeived my ipad last sat, i went on it about 1 hour ago and was putting info into callendar, i placed it down on a table and left for about 5 minutes, when i came back the screen was black and i am unable to bring it back up
Submitted: 6 years ago.
Category: Mac
Expert:  Ashik replied 6 years ago.
Hi My name isXXXXX hope i can help you.

I think its frozen. You can reset your iPad. Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds. iPad will automatically restarts and return to home screen. If it not restarts after holding the button for 10 seconds, hold down the Sleep/Wake button and the Home button until it restart itself.graphic
Customer: replied 6 years ago.
yes it came back on, but why am i being charged for this when i thought that this ipad has 1 warranty on it
Expert:  Ashik replied 6 years ago.
JustAnswer.com is a third party service, We are not affilated with Apple. You have to pay for the answers for your questions.

Best Regards,
Ashik
Customer: replied 6 years ago.
does this obligate me to an automatic charge on my credit card in the future
Expert:  Ashik replied 6 years ago.
Nope, you only have to pay if you are asking questions.
Ashik and 5 other Mac Specialists are ready to help you

Related Mac Questions