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Mike, Mac Medic
Category: Mac
Satisfied Customers: 8204
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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i subscribed to find my i-phone app (which is displayed on

Customer Question

i subscribed to find my i-phone app (which is displayed on my i-phone 4). I thought I lost my phone today, went to my Mac but I could not pull up any info re using the FIND MY I-PHONE. I called apple & they said to contact you. How do I use the app to find my i-phone?
Submitted: 5 years ago.
Category: Mac
Expert:  MacTechTrainer replied 5 years ago.
Hello and thank you for asking your question, with
I am Sr. Mac Tech Support Specialist, Terry, glad to assist you.

**Please note: An "Answer" by me, or an"Accept" from you, does not mean
the session has ended. So please remain patient with me and I will work
diligently, to resolve your technical question to your satisfaction.-Thanks!*

Could you provide me with the following information, so I can better assist you with your technical question:
• What version of Mac OS X are you using on your Mac?
(i.e. "Mac OS X 10.6.6 or Mac OS X 10.5.8, etc" -)
( If not sure how to check version of Mac OSX system- Click on Apple icon (Apple Menu) on upper left corner of screen- from the menu select "About this Mac" - you will see your version in the popup window)

• So I can understand what you are experiencing, are you unable to access the Find-My-Phone application from your Mac, and it is installed already correct?

• What happens when you try to run the app from your Mac?

•Do you also have a MobileMe account?

Your answers to the questions I have submitted, will allow me to work with more detailed information, in order to effectively answer your question.

II will be looking forward to your reply.

Thank you!