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Mike, Mac Medic
Category: Mac
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Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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I cant print from either mac.

Resolved Question:

Recently I shared my mac hd on both of my macs with each other, this messed things up, had to run disk utility to restore one of the macs. I turned off file sharing, but still have a problem. I can't print from either mac. I had some errors about extensions, but I can't remember where I received those details errors. One thing is clear, I can't print. It's not a usb / printer driver problem. I already ran repair file permissions on disk utility a few times, it does repair things, but not enough perhaps. Appreciate suggestions on how to resolve this.
Submitted: 3 years ago.
Category: Mac
Expert:  Mike replied 3 years ago.
First let‘s check some things, do this on both Macs:

Please go to the Apple logo on the upper left of the screen, go to About This Mac (DO NOT Select More Info), and tell me the Version (under Mac OS X), the Processor and the Memory, it is all right there.

Then go to XXXXX then go to Applications folder inside that is another folder called Utilities inside that is an application called Disk Utility. Double click on that and when it opens you will see your hard drive (usually Macintosh HD) on the left. Highlight your hard drive and click on Verify Disk on the right. If that is OK and only if that is OK click on Repair Permissions. If Verify Disk is not OK try to Repair. If Repair is successful then Repair Permissions if it is not successful let me know.
Customer: replied 3 years ago.
Hi Mike
The macbook pro: Version 10.6.6; processor 2.66 Ghz Intel Core 2 Duo; Mem: 4 GB 1067 MHz DDR3

iMac: Version 10.6.7; processor 3.06 GHz Intel Core 2 Duo; 4GB 1067 MHz DDR3

Verified Both disks ok.

Ran repair permissions on both. Here are the logs
imac:
log from imac

2011-04-03 20:45:36 +1000: Repairing permissions for “Macintosh HD”
2011-04-03 20:46:08 +1000: Permissions differ on "System/Library/Java/
DANGEROUS URL REMOVED", should be lrwxr-xr-x , they are lrw-r--r-- .
2011-04-03 20:46:08 +1000: Repaired "System/Library/Java/DANGEROUS URL REMOVED".
2011-04-03 20:46:08 +1000: User differs on "System/Library/Java/JavaVirtualMachines/1.6.0.jdk/Contents/Home/lib", should be 0, user is 95.
2011-04-03 20:46:08 +1000: Repaired "System/Library/Java/JavaVirtualMachines/1.6.0.jdk/Contents/Home/lib".
2011-04-03 20:46:08 +1000: User differs on "System/Library/Java/JavaVirtualMachines/1.6.0.jdk/Contents/Libraries", should be 0, user is 95.
2011-04-03 20:46:08 +1000: Repaired "System/Library/Java/JavaVirtualMachines/1.6.0.jdk/Contents/Libraries".
2011-04-03 20:46:08 +1000: Permissions differ on "System/Library/Java/Support/Deploy.bundle/Contents/Home/lib/security/cacerts", should be lrwxr-xr-x , they are lrw-r--r-- .
2011-04-03 20:46:08 +1000: Repaired "System/Library/Java/Support/Deploy.bundle/Contents/Home/lib/security/cacerts".
2011-04-03 20:46:08 +1000: Permissions differ on "DANGEROUS URL REMOVED", should be lrwxr-xr-x , they are lrw-r--r-- .
2011-04-03 20:46:08 +1000: Repaired "DANGEROUS URL REMOVED".
2011-04-03 20:46:08 +1000: Permissions differ on "DANGEROUS URL REMOVED", should be lrwxr-xr-x , they are lrw-r--r-- .
2011-04-03 20:46:08 +1000: Repaired "DANGEROUS URL REMOVED".
2011-04-03 20:46:37 +1000: Permissions differ on "DANGEROUS URL REMOVED", should be -rw-r--r-- , they are lrwxr-xr-x .
2011-04-03 20:46:37 +1000: Repaired "DANGEROUS URL REMOVED".
2011-04-03 20:46:37 +1000: User differs on "System/Library/Frameworks/JavaVM.framework/Versions/1.6.0/Home/lib", should be 95, user is 0.
2011-04-03 20:46:37 +1000: Repaired "System/Library/Frameworks/JavaVM.framework/Versions/1.6.0/Home/lib".
2011-04-03 20:46:37 +1000: User differs on "System/Library/Frameworks/JavaVM.framework/Versions/1.6.0/Libraries", should be 95, user is 0.
2011-04-03 20:46:37 +1000: Repaired "System/Library/Frameworks/JavaVM.framework/Versions/1.6.0/Libraries".
2011-04-03 20:46:37 +1000: Permissions differ on "System/Library/Frameworks/JavaVM.framework/Versions/A/Resources/Deploy.bundle/Contents/Home/lib/security/cacerts", should be -rw-r--r-- , they are lrwxr-xr-x .
2011-04-03 20:46:37 +1000: Repaired "System/Library/Frameworks/JavaVM.framework/Versions/A/Resources/Deploy.bundle/Contents/Home/lib/security/cacerts".
2011-04-03 20:46:37 +1000: Permissions differ on "DANGEROUS URL REMOVED", should be -rw-r--r-- , they are lrwxr-xr-x .
2011-04-03 20:46:37 +1000: Repaired "DANGEROUS URL REMOVED".
2011-04-03 20:46:37 +1000: Permissions differ on "System/Library/Frameworks/JavaVM.framework/Versions/A/Resources/Deploy.bundle/Contents/Resources/Java/libdeploy.jnilib", should be -rwxr-xr-x , they are lrwxr-xr-x .
2011-04-03 20:46:37 +1000: Repaired "System/Library/Frameworks/JavaVM.framework/Versions/A/Resources/Deploy.bundle/Contents/Resources/Java/libdeploy.jnilib".
2011-04-03 20:47:39 +1000: Permissions differ on "DANGEROUS URL REMOVED", should be -rw-r--r-- , they are lrwxr-xr-x .
2011-04-03 20:47:39 +1000: Repaired "DANGEROUS URL REMOVED".
2011-04-03 20:47:39 +1000: Permissions differ on "System/Library/Frameworks/JavaVM.framework/Versions/1.6.0/Resources/JavaPluginCocoa.bundle/Contents/Resources/Java/libdeploy.jnilib", should be -rwxr-xr-x , they are lrwxr-xr-x .
2011-04-03 20:47:39 +1000: Repaired "System/Library/Frameworks/JavaVM.framework/Versions/1.6.0/Resources/JavaPluginCocoa.bundle/Contents/Resources/Java/libdeploy.jnilib".
2011-04-03 20:48:16 +1000: Warning: SUID file "System/Library/CoreServices/RemoteManagement/ARDAgent.app/Contents/MacOS/ARDAgent" has been modified and will not be repaired.
2011-04-03 20:49:00 +1000:
2011-04-03 20:49:00 +1000: Permissions repair complete
2011-04-03 20:49:00 +1000:
2011-04-03 20:49:00 +1000:

macbook pro:
**********
2011-04-03 20:40:51 +1000: Disk Utility started.

2011-04-03 20:42:03 +1000: Verifying volume “Macintosh HD”
2011-04-03 20:42:03 +1000: Starting verification tool:
2011-04-03 20:42:06 +1000: Performing live verification.
2011-04-03 20:42:06 +1000: Checking Journaled HFS Plus volume.
2011-04-03 20:42:06 +1000: Checking extents overflow file.
2011-04-03 20:42:06 +1000: Checking catalog file.
2011-04-03 20:43:12 +1000: Checking multi-linked files.
2011-04-03 20:43:12 +1000: Checking catalog hierarchy.
2011-04-03 20:43:12 +1000: Checking extended attributes file.
2011-04-03 20:43:12 +1000: Checking volume bitmap.
2011-04-03 20:43:12 +1000: Checking volume information.
2011-04-03 20:43:12 +1000: The volume Macintosh HD appears to be OK.
2011-04-03 20:43:13 +1000: Repair tool completed:
2011-04-03 20:43:13 +1000:
2011-04-03 20:43:13 +1000:

2011-04-03 20:44:26 +1000: Repairing permissions for “Macintosh HD”
2011-04-03 20:45:05 +1000: Permissions differ on "System/Library/Java/DANGEROUS URL REMOVED", should be lrwxr-xr-x , they are lrw-r--r-- .
2011-04-03 20:45:05 +1000: Repaired "System/Library/Java/DANGEROUS URL REMOVED".
2011-04-03 20:45:05 +1000: User differs on "System/Library/Java/JavaVirtualMachines/1.6.0.jdk/Contents/Home/lib", should be 0, user is 95.
2011-04-03 20:45:05 +1000: Repaired "System/Library/Java/JavaVirtualMachines/1.6.0.jdk/Contents/Home/lib".
2011-04-03 20:45:06 +1000: User differs on "System/Library/Java/JavaVirtualMachines/1.6.0.jdk/Contents/Libraries", should be 0, user is 95.
2011-04-03 20:45:06 +1000: Repaired "System/Library/Java/JavaVirtualMachines/1.6.0.jdk/Contents/Libraries".
2011-04-03 20:45:06 +1000: Permissions differ on "DANGEROUS URL REMOVED", should be lrwxr-xr-x , they are lrw-r--r-- .
2011-04-03 20:45:06 +1000: Repaired "DANGEROUS URL REMOVED".
2011-04-03 20:45:20 +1000: Permissions differ on "DANGEROUS URL REMOVED", should be -rw-r--r-- , they are lrwxr-xr-x .
2011-04-03 20:45:20 +1000: Repaired "DANGEROUS URL REMOVED".
2011-04-03 20:45:20 +1000: User differs on "System/Library/Frameworks/JavaVM.framework/Versions/1.6.0/Home/lib", should be 95, user is 0.
2011-04-03 20:45:20 +1000: Repaired "System/Library/Frameworks/JavaVM.framework/Versions/1.6.0/Home/lib".
2011-04-03 20:45:20 +1000: User differs on "System/Library/Frameworks/JavaVM.framework/Versions/1.6.0/Libraries", should be 95, user is 0.
2011-04-03 20:45:20 +1000: Repaired "System/Library/Frameworks/JavaVM.framework/Versions/1.6.0/Libraries".
2011-04-03 20:47:56 +1000: Permissions differ on "DANGEROUS URL REMOVED", should be -rw-r--r-- , they are lrwxr-xr-x .
2011-04-03 20:47:56 +1000: Repaired "DANGEROUS URL REMOVED".
2011-04-03 20:47:56 +1000: Permissions differ on "System/Library/Frameworks/JavaVM.framework/Versions/1.6.0/Resources/JavaPluginCocoa.bundle/Contents/Resources/Java/libdeploy.jnilib", should be -rwxr-xr-x , they are lrwxr-xr-x .
2011-04-03 20:47:56 +1000: Repaired "System/Library/Frameworks/JavaVM.framework/Versions/1.6.0/Resources/JavaPluginCocoa.bundle/Contents/Resources/Java/libdeploy.jnilib".
2011-04-03 20:49:02 +1000: Warning: SUID file "System/Library/CoreServices/RemoteManagement/ARDAgent.app/Contents/MacOS/ARDAgent" has been modified and will not be repaired.
2011-04-03 20:49:54 +1000:
2011-04-03 20:49:54 +1000: Permissions repair complete
2011-04-03 20:49:54 +1000:
2011-04-03 20:49:55 +1000:

Thanks for your help,
Marcus
Expert:  Mike replied 3 years ago.
OK run Software Update on both also.
Customer: replied 3 years ago.
ok done, still error when printing
Customer: replied 3 years ago.
ok done, still error when printing, oops pressed accept answer in error
Expert:  Mike replied 3 years ago.
Resetting the printing system in Mac OS X 10.6.x
1. To use the Reset Printing System feature in Mac OS X 10.6.x, follow these steps:
2. Choose System Preferences from the Apple menu.
3. Choose Print & Fax from the View menu.
4. Control-click on list of printers on the left side of the window, then choose "Reset printing system" from the contextual menu. If you don't see a list of printers, Control-click on the text "Click + to add a printer or fax" and select "Reset printing system..." ?
Mike, Mac Medic
Category: Mac
Satisfied Customers: 7099
Experience: Over 20 years IT experience with Apple computers in publishing, marketing and design.
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