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OSXpert
OSXpert, Mac Software Engineer
Category: Mac
Satisfied Customers: 226
Experience:  2 years as a geek squad computer technician, 5 years as a software engineer and unix systems admin
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I have forgotten my password. Help!

Customer Question

I have forgotten my password. Help!
Submitted: 3 years ago.
Category: Mac
Expert:  OSXpert replied 3 years ago.

OSXpert :

Hi, my name is Britton. Are you available?

OSXpert :

Which password XXXXX you forget? Did you forget the password XXXXX allows you to log into your Mac?

Customer:

I am trying to connect to my printer and need my password.

OSXpert :

I see

OSXpert :

Do you have the Mac OS X DVD that came with the computer initially?

OSXpert :

Are you still with me?

Customer:

yes

Customer:

I do have dvd

OSXpert, Mac Software Engineer
Category: Mac
Satisfied Customers: 226
Experience: 2 years as a geek squad computer technician, 5 years as a software engineer and unix systems admin
OSXpert and 3 other Mac Specialists are ready to help you
Expert:  OSXpert replied 3 years ago.
Thanks for accepting, but lets make sure you get the information you needed.

Please go to the following website:

http://support.apple.com/kb/ht1274

Click on "Resetting the original Administrator Password"

Follow the step-by-step instructions -- this will allow you to reset your password to something you can remember. Let me know how it goes, I want to make sure you get the help you need.

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