Hi, my name is Britton. Have you tried re-installing Viber?
Yes but it just shows that it's already installed
Well, hang on. Did you actually remove it before trying to re-install?
Yes but it just tells me it's already installed.
No, how do I do that?
Tap the Viber icon and hold your finger on it. The icon will begin to wiggle and it will show an 'X'. Tap the 'X' to uninstall
Then you can re-install it from the App store