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Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8698
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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Hello I have an iphone4 and its keeps downloading to my email

Customer Question

Hello
I have an iphone4 and its keeps downloading to my email account the same files over and over the files have been deleted from my email account and dont show up anymore but still keep downloading to iphone also its showing a "2" like if two new email messages were waiting but there no new email messages ether on iphone or my email account
can someone help me - Ive reswet the phone but still back to samething
Submitted: 5 years ago.
Category: Mac
Expert:  Mike replied 5 years ago.
Did you reset or Restore?
Customer: replied 5 years ago.

i reset the phone several times

Expert:  Mike replied 5 years ago.
Try doing a Restore in iTunes after you have synced it one more time.
Customer: replied 5 years ago.
I downloaded from itunes the newer version 4.0.2 because i had this issue and it uplaoded the new software no problem (i had 4.0.1) but its still the same - it doesnt erasre the "2" new email messages displaying
Expert:  Mike replied 5 years ago.
I said to do a Restore....
Customer: replied 5 years ago.
Wouldnt that erase all info from phone - set it back to first day use? erasing contacts, apps, ect...
Expert:  Mike replied 5 years ago.
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Customer: replied 5 years ago.
i went to itunes and the only restore option is giving me a warning that it will restore to factory settings and all media will be lost
Expert:  Mike replied 5 years ago.
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Customer: replied 5 years ago.
i wiil give it a try
Expert:  Mike replied 5 years ago.
Let me know.
Customer: replied 5 years ago.
i lost everything all customer info apps even pictures