How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Tom Your Own Question
Tom, Mac Support Specialist
Category: Mac
Satisfied Customers: 675
Experience:  8 years experience as a Mac administrator for a college
Type Your Mac Question Here...
Tom is online now
A new question is answered every 9 seconds

My name is Troy. I have a G-mail account. The other day I

This answer was rated:

My name is Troy. I have a G-mail account. The other day I wasn't able to click on any e-mails and open them. I could still receive mail but I couldn't open it on my primary computer. I discovered that we pay for more storage every year. When it went to automatically renew the service, it couldn't because the credit card that we used for it originally we had gotten rid of. So I renewed with a new credit card and it said that it would take about 24 hours before it would become active. So all day I was going onto other computers to view my e-mail. I could open mail in my gmail account on other computers, just not my own. A day later (yesterday) I come into work and the e-mail is working again. Today I come in and it's doing the same thing again. I can't click on any e-mail to open it. What can I do to solve this? I need my e-mail on my computer. I tried calling Google but couldn't get a person to talk to. Please help.
Hello and thanks for using

Please try using Firefox and let me know if you have the same issues.
Let me know how it turned out and please click Accept so that I can get paid.
Tom and other Mac Specialists are ready to help you

Related Mac Questions