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I am Vinod. I will try my best to help you resolve this issue.
Is it the touch screen nano?
From the home screen, let's tap settings
ok but everything is in chinese
Do you need me to send a picture on how the settings icon look like?
give me one moment pleae
If you don't see that icon on the first page, just tap your finger from right to left to go to the next page.
its the one with the gears?
tap the last item in the menu (Reset Settings), and then tap the red button(reset)
is it resetting/
yes, but the check mark is still on chin.
Did not you get a screen to select the language?
Let's select your preferred language ther
ok the check mark is in english
are we fin?
I think we are.
Are you back to the original home screen?
Thank you and have a wonderful day...:)
Is everything showing up in English?