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Engineer John C.
Engineer John C., Computer Engineer & Mac Enthusiast
Category: Mac
Satisfied Customers: 14598
Experience:  I am Computer Science Engineer CompTIA A+ and Cisco certified and have 10 years of experience fixing Macs
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Tengo un IMAC G4 flat screen - cuando la prendo, la computadora

Resolved Question:

Tengo un IMAC G4 flat screen - cuando la prendo, la computadora solicita que le inserte el disco-2 - no tengo ningun disco - al parecer alguien trato de instalar el OS y solo hizo el load de un disco...... no se que clase the OS tendra.... si pudiera borrar lo que tieneuda e instalarle un OS la ID-000a9589381a / qp32809lnjo

Cualquier informacion sera de gran ayuda
Gracias [email protected]
Submitted: 6 years ago.
Category: Mac
Expert:  Engineer John C. replied 6 years ago.
Hola, soy John Cappucci, Ingeniero en Computación. Tienes el CD original de la Mac? para volverlo a instalar ? Gracias!
Customer: replied 6 years ago.

 

No....desafortunadamente no lo tengo

Expert:  Engineer John C. replied 6 years ago.
OK, lo mejor que puedes hacer es llamar a Apple directamente a 1-800-APL-CARE (1-800-275-2273) y pide un disco original, ellos te lo van a dar gratis, solo te van a cobrar el envío (por lo general $10). Ellos te van a preguntar el número de serial de la computadora. Trata de buscarlo en la parte de atrás donde veas S/N: y un número largo después. Con ese número ellos sabrán que versión de OS tiene tu Mac y te enviarán el CD original. Si no hablas inglés, cuando te contesten di "Spanish" y ellos te pasarán con alguien que hable español :-)

Si te he ayudado por favor has click en el botón ACCEPT. Muchas Gracias. John Cappucci, Ingeniero en Computación.

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Thank you

John Cappucci
Computer Science Engineer

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