How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Mike Your Own Question

Mike, Mac Maestro
Category: Mac
Satisfied Customers: 164
Experience:  Apple Consultants Network, Apple Certified
Type Your Mac Question Here...
Mike is online now
A new question is answered every 9 seconds

I can receive mail on Entourage, but cannot send. My carrier

Customer Question

I can receive mail on Entourage, but cannot send. My carrier is Comcast and I've already spent an hour on the phone with them toubleshooting. Any ideas?
Submitted: 5 years ago.
Category: Mac
Expert:  Mike replied 5 years ago.

Mike :

Hi - I'm happy to help with your Mac issue. Please remember to Accept when we are completely finished and you are satisfied with my answer.

Mike :

Is your email also from Comcast? When you look at your account settings in Entourage, what is showing for Sending mail? What is the entry for SMTP Server? When you clock on the Advanced Button just underneath the Send Mail Section, is it set for SMTP? What is the Port #, and is it set for authentication?