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I am Vinod. I will try my best to help you resolve this issue.
Have you recently changed your router/router settings?
Are you able to connect to the internet from the computer?
yes - am on it now.
You have not changed any router settings recently, correct?
wireless 80211.n linksys router. All other computers and Kindles are working..
Nothing has changed.
is there a way to check the settings on the iPad?
Let's try this. Try a simple reset. Press and hold the power button and the home button together until you see an apple logo
After restarting, try to connect to the internet
is it restarting now?
yes, it is restarting your ipad
Now it tells me "you have not signed up for a data account"
Why was it working before? Didn't I have a data account?
Let's check what happened. on your ipad, go to settings > wifi and check whether you network name has a tick mark next to it.
dumb question - how do I get to settings?
scratch that..found it..
my network name does not have a tick mark next to it..
let's click on the network and connect to it
wait..yes it does as I drilled down..sorry, just had to drill down..
no problem.. to the right of the network name, you will have a blue arrow. let's click on that
I see it. will do..
Once you go there, let me know what the "ip address" is?
that looks good.
Let's go back to the home page. Click on settings > general > reset > reset network settings
let's now go to settings > wifi and connect to your network
I see the apple up now.
once it is back to the home page, go to settings > wifi and connect to the network
I have to get the password XXXXX my files.
one moment please
sure..take your time
joined the network successfully. tick next to network name.
good. Let's now click on that blue arrow again and give me the ip address
Let's now try to connect to the internet
not the comma, "period" instead..
working!! well done. anything I can do on my end to prevent this from happening again?
great to know that it worked. You need not do anything special. May be it is the case that your ipad forgot the network.
okay..how do i pay you?
if you are satisfied, you may click on accept and i will be paid
I will. Thank you..
Thank you and have a great day