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Ask Ashik Your Own Question
Ashik
Ashik, Mac Technician
Category: Mac
Satisfied Customers: 10355
Experience:  Bachelor of Computer Application (BCA), 9+ Years of Experience in troubleshooting Macs, iPhone, iPad, iPod etc
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ive moved and am trying to get my printer working again. i

Customer Question

i've moved and am trying to get my printer working again. i can't find the CD printer software. is there a way i can download what i need?
Submitted: 6 years ago.
Category: Mac
Expert:  Ashik replied 6 years ago.
Hi My name isXXXXX hope i can help you.

What is the model and make of your Printer ? What version of Mac OS X are you using ?
Customer: replied 6 years ago.
AGAIN, HP Photosmart D5360
Expert:  Ashik replied 6 years ago.
What version of Mac OS X are you using ?
Customer: replied 6 years ago.
Mac OS X Version 10.4.11
Customer: replied 6 years ago.
Mac OS X 10.4.11
Expert:  Ashik replied 6 years ago.
Download and install the latest drivers for your Printer from here : http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-56696-2&lc=en&dlc=en&cc=us&os=219&product=3194503&sw_lang=

Let me know if that drivers didn't worked..

Best Regards,
Ashik
Customer: replied 6 years ago.
it says my device is not recognized by this computer and it doesn't work
Expert:  Ashik replied 6 years ago.
Disconnect your Printer and reinstall the drivers. Then restart your Mac, reconnect your Printer and try to setup your Printer again.
Customer: replied 6 years ago.
it doesn't recognize my printer and won't install successfully. do not charge me $38 nor add me to your successful clients.
Expert:  Ashik replied 6 years ago.
OKay..Don't you need my help ?

Edited by Ashik on 1/2/2011 at 6:44 PM EST