How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Daniel Your Own Question

Daniel
Daniel, Mac Genius
Category: Mac
Satisfied Customers: 4770
Experience:  Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.
19098653
Type Your Mac Question Here...
Daniel is online now
A new question is answered every 9 seconds

i have pressed the reset on my airport extreme but i cannot grt the airport utility.

Customer Question

i have pressed the reset on my airport extreme but i cannot grt the airport utility.
i have downloaded the windows utility
Submitted: 5 years ago.
Category: Mac
Expert:  Daniel replied 5 years ago.
Hello, my name is Dan.
I will do my best to help you, the only stupid question is the unasked one.
I can help a little, I am not a Windows person by choice.
The Airport utility has to opened from the Programs on your machine not the Airport base station.
This PDF is what it will look like (may look somewhat different for Windows but will do the same thing).
Search your machine for Airport Utility, that will be the name it is saved under. It may need installing after the download.