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Mike, Mac Medic
Category: Mac
Satisfied Customers: 8204
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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I recently bought a Logitech QuickCam Vision Pro for my Mac.

Customer Question

I recently bought a Logitech QuickCam Vision Pro for my Mac. It more than meets all the requirements. When I place or receive a video call, I get both audioo and video from the other person. They only see my Facebook profile picture, but they get my audio. I called Logitech and they wet over all my setting and they said they were correct. I know my video is working because when I press my video tab, I see myself in the small window. Any ideas?
Submitted: 5 years ago.
Category: Mac
Expert:  Tom replied 5 years ago.
Hello and thanks for using

What OS are you running? ie. 10.4.11 or 10.5.6

If you click on the Apple icon in the top left and choose about this mac. It will tell you the version number.