How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Mike Your Own Question
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8460
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
Type Your Mac Question Here...
Mike is online now
A new question is answered every 9 seconds

I recently bought a Logitech QuickCam Vision Pro for my Mac.

Customer Question

I recently bought a Logitech QuickCam Vision Pro for my Mac. It more than meets all the requirements. When I place or receive a video call, I get both audioo and video from the other person. They only see my Facebook profile picture, but they get my audio. I called Logitech and they wet over all my setting and they said they were correct. I know my video is working because when I press my video tab, I see myself in the small window. Any ideas?
Submitted: 6 years ago.
Category: Mac
Expert:  Tom replied 6 years ago.
Hello and thanks for using

What OS are you running? ie. 10.4.11 or 10.5.6

If you click on the Apple icon in the top left and choose about this mac. It will tell you the version number.

Related Mac Questions