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Mike, Mac Medic
Category: Mac
Satisfied Customers: 8628
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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I am a 70 year old, can use the computer, but not too good

Customer Question

I am a 70 year old, can use the computer, but not too good at email settings. Have been using Mozilla Thunderbird for more than a year on a PC with no problems.
Transferred yesterday to an i Mac and set up with IMAP connection (POP was previously). Seemed to send and receive messages until this morning and now fails.
Can you help, but please keep it simple.
Thanks Alan [email protected]
Submitted: 5 years ago.
Category: Mac
Expert:  Lindie-mod replied 5 years ago.


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Expert:  Mike replied 5 years ago.
Who is your email provider and what program are you using to access your email?
Customer: replied 5 years ago.
Thanks for your request for information, but the problem has now been resolved by our local provider and Apple store.
Expert:  Mike replied 5 years ago.