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OSXpert
OSXpert, Mac Software Engineer
Category: Mac
Satisfied Customers: 226
Experience:  2 years as a geek squad computer technician, 5 years as a software engineer and unix systems admin
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i was using my macbook to play netflix on my tv, its been working

This answer was rated:

i was using my macbook to play netflix on my tv, its been working fine but now the tv only shows the apple milky way start up screen ,even when the movie is playing on macbook

OSXpert :

Hi, my name is Britton. It sounds like you have your TV set as a secondary monitor to create a large desktop. Try dragging the mouse cursor off the edge of the Macbook's screen. It should jump to the TV (try both edges, it will only jump to the TV from one edge)

OSXpert :

Are you available?

JACUSTOMER-13ghe9r6- :

could not transfer

OSXpert :

?

OSXpert :

Do you have a few minutes to chat?

JACUSTOMER-13ghe9r6- :

yes

OSXpert :

It sounds like you have your TV set as a secondary monitor to create a large desktop. Try dragging the mouse cursor off the edge of the Macbook's screen. It should jump to the TV (try both edges, it will only jump to the TV from one edge)

JACUSTOMER-13ghe9r6- :

i tried it but could not move it,the cursor goes to tv but will drag only small inset boxes

OSXpert :

you can set the TV to mirror the display on your Mac

OSXpert :

Click System Preferences->Displays

OSXpert :

Are you still with me?

JACUSTOMER-13ghe9r6- :

yes,did what you said,but not computer savy ,dont know next step

OSXpert :

Next, click the "Arrangements" tab at the top of the displays window

OSXpert :

From there, click the "Mirror Displays" check box

OSXpert :

See if that works for you

JACUSTOMER-13ghe9r6- :

no arrangements tab

OSXpert :

did you click "System Preferences" and then click "Displays"

OSXpert and 2 other Mac Specialists are ready to help you