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OSXpert
OSXpert, Mac Software Engineer
Category: Mac
Satisfied Customers: 226
Experience:  2 years as a geek squad computer technician, 5 years as a software engineer and unix systems admin
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My Mac Pro is stuck on the start-up screen. How do I fix i

Resolved Question:

My Mac Pro is stuck on the start-up screen. How do I fix it?
Submitted: 3 years ago.
Category: Mac
Expert:  OSXpert replied 3 years ago.

OSXpert :

Hi, have you tried resetting PRAM or booting into Safe Mode?

Customer :

I

Customer :

I held down the command and "s" key and got a full screen of stuff

Customer :

By stuff I mean code. .

OSXpert :

okay good -- there should have been a prompt for you to type stuff in...can you confirm this?

Customer :

Yes

OSXpert :

okay good, now type in 'fsck -fy' (without the quotes) then press enter/return. Note the <space> in between fsck and -fy

Customer :

Will do

OSXpert :

Let me know how that goes -- that should start the disk repair process

Customer :

Checking root file, etc.

OSXpert :

yes, it might take a while

Customer :

Says: File System was modified.

Customer :

Says HD Okay

OSXpert :

okay, try to reboot. see if it boots

Customer :

How should I exit?

OSXpert :

type reboot

OSXpert :

then hit enter

Customer :

I just typed exit. I worked and I am rebooting.

Customer :

Looks like I am back in business! Thanks.

OSXpert :

good deal, glad I could help

OSXpert :

Let me know if you have more issues with it

OSXpert, Mac Software Engineer
Category: Mac
Satisfied Customers: 226
Experience: 2 years as a geek squad computer technician, 5 years as a software engineer and unix systems admin
OSXpert and 5 other Mac Specialists are ready to help you

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