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iteachmac, The Duke!
Category: Mac
Satisfied Customers: 865
Experience:  Mac help ,music midi expert, logic pro recording ,electrical installation ,ilife & all mac computing
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My Black MacBook sign on page is different and I cant sign

Customer Question

My Black MacBook sign on page is different and I can't sign on
Submitted: 6 years ago.
Category: Mac
Expert:  iteachmac replied 6 years ago.

iteachmac :

Hi , Is the Mac set to auto login ?

iteachmac :

Is there more than one user on the Mac?

iteachmac :

Can you login to any account ?

iteachmac :


JACUSTOMER-h0sr0tsm- :

Hello I have two users on this computer Myself as the root and my wife as guest. When I started my computer I don't get the normal login page. It looks different. It doesn't have our accounts listed. Just a grey box that says Name and password

JACUSTOMER-h0sr0tsm- :

Are you there

iteachmac :

Hi ,

iteachmac :

A safe boot can also help ,

Turn off the Mac .

Power on the Mac .

Hold shift on the keyboard using a USB keyboard , while powering on the Mac and booting , boot to safe mode.

Once booted to safe mode , restart and boot as normal .

Full details here :-