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try the below steps to disable cache mode
then try to sync again
This is an Activesync issue not syncing my iPhone "other" contact info issue, not a cached Exchange account issue. I have very much experience with Exchange... My iPhone will sync all numbers/fields except the "other" field on the phone. I am hoping for a text file edit to remap the Activesync fields.
Sorry I just saw taht u are using MAC OSx , I will open this to MAC experts to help you more
This is not a Mac issue just because I am using a mac....This is a MS Exchange 2003 Activesync issue where it is not mapping fields properly to iPhone, or any other smartphone for that matter. The "other" field is not properly mapping to any device. Wether it be iPhone or Droid. I Have tested both...