How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Vinod Menon Your Own Question
Vinod Menon
Vinod Menon, Support Specialist
Category: Mac
Satisfied Customers: 2862
Experience:  worked as a Tech support Associate for Apple products
51110040
Type Your Mac Question Here...
Vinod Menon is online now
A new question is answered every 9 seconds

I have a new Apple I Pad and am trying to download my movies

Resolved Question:

I have a new Apple I Pad and am trying to download my movies that I rented and also my contacts and calendar
Submitted: 6 years ago.
Category: Mac
Expert:  Vinod Menon replied 6 years ago.

Ipod Specialist :

Hi

Ipod Specialist :

I am Vinod.

Ipod Specialist :

I will help you resolve this issue.

Ipod Specialist :

What I understand is that you are trying to download the rented movie to your ipad, correct?

Ipod Specialist :

and also your contacts and calendar...

JAGUEST-28042116- :

Great, I would like to get these movies that I have rented downloaded as I am going going on a trip tomorrow and want to watch the movies.

Ipod Specialist :

no problem, I will help you out.

Ipod Specialist :

The rented movies cannot be synced in the same way as you do for the normal ones.

Ipod Specialist :

Let's open the itunes and then plug in your ipad.

Ipod Specialist :

done?

JAGUEST-28042116- :

What is next?

Ipod Specialist :

Now, to the left side of the itunes, your ipad name shows up under devices. Let's click on that and you will be able to see the ipad information to the middle of the screen.

Ipod Specialist :

You will see a lot of tabs like summary, videos, music, info etc

Ipod Specialist :

Let's click on videos

JAGUEST-28042116- :

I am not seeing videos except for music videos

Ipod Specialist :

anything called movies?

JAGUEST-28042116- :

Yes, then it wants me to download

Ipod Specialist :

When you click on movies, do you see your rented movie listed there?

JAGUEST-28042116- :

No, just to download, I have seen the downloaded rented movies, when I tried to download to I Pad before, but not now.

Ipod Specialist :

Have you already finished watching that rented movie?

JAGUEST-28042116- :

No, I wanted it for the IPad

Ipod Specialist :

Is the rented movie now listed in your itunes?

JAGUEST-28042116- :

It was, but don't see them anymore. I downloaded two movies for rent

Ipod Specialist :

Are you connected to the Internet from that computer?

JAGUEST-28042116- :

Yes, I have Yahoo.com

Ipod Specialist :

great

Ipod Specialist :

let's disconnect your ipad and then check whether the movie is in it now.

JAGUEST-28042116- :

Ok, I have unplugged it. Let me know when to plug it back in

Ipod Specialist :

sure

JAGUEST-28042116- :

Yes the movies are in the Video section, thank you. Now how to get my contacts from my compute to my I Pad

Ipod Specialist :

Where do you want to sync the contacts from? address book, outlook etc

JAGUEST-28042116- :

I am not sure, I think the best ones are on the Yahoo contacts list

JAGUEST-28042116- :

My calendar is on outlook tho.

Ipod Specialist :

ok, let's plug in your ipad to the computer and bring up the same summary screen

JAGUEST-28042116- :

Ok, I went to the summary screen, what next

Ipod Specialist :

let's click on the "info" tab

Ipod Specialist :

there you will find "sync contacts from". we have to choose that

JAGUEST-28042116- :

OK they are all checked

Ipod Specialist :

now let's click on apply to the lower right corner.

JAGUEST-28042116- :

I did that and it is syncing now

Ipod Specialist :

Ok, let's wait

JAGUEST-28042116- :

It looks like they are there now Thanks, XXXXX put in an audio CD and download to I pad from CD?

Ipod Specialist :

Yes, you can.

JAGUEST-28042116- :

Thanks for all your help, I am glad that I called you

Ipod Specialist :

When you put a cd into itunes, it will ask you whether to import it. Import it and then sync to the ipad

Ipod Specialist :

Or if it does not ask, your cd will be listed under devices. click on it, and to the bottom right corner, you will have an option to import

Ipod Specialist :

Thank you for your patience

JAGUEST-28042116- :

OK< Thanks

Ipod Specialist :

Is there anything else you need help with?

JAGUEST-28042116- :

No, I think that will help me. Thanks for all you did.

Ipod Specialist :

You are welcome

JAGUEST-28042116- :

Goodby

Ipod Specialist :

Bye

Ipod Specialist :

have a great trip tomorrow

Ipod Specialist :

bye

Vinod Menon and 2 other Mac Specialists are ready to help you

Related Mac Questions