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iteachmac
iteachmac, The Duke!
Category: Mac
Satisfied Customers: 865
Experience:  Mac help ,music midi expert, logic pro recording ,electrical installation ,ilife & all mac computing
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I have changed the encryption code and network name with my

Customer Question

I have changed the encryption code and network name with my pc today but now discover that my wife can no longer access the internet with her mac and presumably I have to make changes on her machine in order to once again get on the net.....can you advise please
Submitted: 6 years ago.
Category: Mac
Expert:  iteachmac replied 6 years ago.

iteachmac : Hi I would like to help
iteachmac : iteachmac : Hi , here's a guide to setup wireless connections , after this please see DHCP for Ethernet connections , to bottom .Please can you go in to the Apple menu , system preferences , Network control panel , and press - on all the connections in the list one by one to remove them.Then press + for each device one by one .-please try to follow these steps for setting up wireless connection .1 Go to the Apple menu , System preference .2 Open the network control panel pane .3 Choose edit locations from the drop down menu in , network pane .4 Click the + button to add a new location .5 Name the location "new"6 Select the NEW location from the drop down menu , in the network pane .7 Click on airport for the new location , from side list .8 Turn airport on if it is off .9 In the network name , choose your Wireless SSID , if you do not see it , use the join other network and select your routers SSID. , type in the name and , select the type of security used , in most cases it will be either WPA2 personal , or WEP , enter your network password XXXXX Tick the show airport in display bar option .11 Click advanced button .12 Go to the airport tab , add the SSID if its not shown it the list .13 Go to the TCP/IP tab in advanced , select use DHCP14 At the top of the screen use the new airport menu to join the network.15 In the TCP/IP settings tab , you should now see your have a connection to the router .and your IP address , subnet mask etc is now automatically filled in .16 You should now be online , and connected to your LAN network . "local area"Extra wireless setup info :-Things to do before setting up your router :Find a clear channel :Try to pick a channel no one else is using next door , this tool can help find a clear unused channel . .WiFi Scanner v1.1 **use this to check your wifi on the mac is working too :)http://www.wlanbook.com/mac-os-x-wifi-scanner-snow-leopard/Once installed , look inside your Applications folder to see the app , Wifi scanner .Launch it , and find out if there's any other networks in your area , and what channel their on , you don't want to be on the same channel so set your router to another channel in the mid range , channel 5 , 6 , 7 or 8 depending on other wifi networks close to you etc .Router firmware update : update the router to the latest firmware , see the routers Manufactures website for this or update from inside the router config page.Your router must be setup to provide DHCP .This is standard in most cases .You need to check the router is setup for DHCP , " to provide DHCP for network connections ". and not setup as a extender or access point , it must allocate ip addresses using DHCP .You need to check you are connected using DHCP and automatic mode on your Mac .Open Apple menu system preference , network control panel .Choose the Airport in the list .Choose using DHCPClick advanced ,Set configure ip6 address to auto .Choose proxies tab .Select use passive FTP mode ticked on .Close the advance panel .The airport connection in the left panel should be green ,i.e Green = connected to your router .The DHCP ip address that is set automatically by the router .The ip may read 10.0.1.2 or 10.0.1.3 or 192.168.0.2 etc .Close all control panels .Reset the router if need be.Reboot both mac and Pcs if need be to test.iteachmac : Hi , here's a guide to setup wireless connections , after this please see DHCP for Ethernet connections , to bottom .Please can you go in to the Apple menu , system preferences , Network control panel , and press - on all the connections in the list one by one to remove them.Then press + for each device one by one .-please try to follow these steps for setting up wireless connection .1 Go to the Apple menu , System preference .2 Open the network control panel pane .3 Choose edit locations from the drop down menu in , network pane .4 Click the + button to add a new location .5 Name the location "new"6 Select the NEW location from the drop down menu , in the network pane .7 Click on airport for the new location , from side list .8 Turn airport on if it is off .9 In the network name , choose your Wireless SSID , if you do not see it , use the join other network and select your routers SSID. , type in the name and , select the type of security used , in most cases it will be either WPA2 personal , or WEP , enter your network password XXXXX Tick the show airport in display bar option .11 Click advanced button .12 Go to the airport tab , add the SSID if its not shown it the list .13 Go to the TCP/IP tab in advanced , select use DHCP14 At the top of the screen use the new airport menu to join the network.15 In the TCP/IP settings tab , you should now see your have a connection to the router .and your IP address , subnet mask etc is now automatically filled in .16 You should now be online , and connected to your LAN network . "local area"Extra wireless setup info :-Things to do before setting up your router :Find a clear channel :Try to pick a channel no one else is using next door , this tool can help find a clear unused channel . .WiFi Scanner v1.1 **use this to check your wifi on the mac is working too :)http://www.wlanbook.com/mac-os-x-wifi-scanner-snow-leopard/Once installed , look inside your Applications folder to see the app , Wifi scanner .Launch it , and find out if there's any other networks in your area , and what channel their on , you don't want to be on the same channel so set your router to another channel in the mid range , channel 5 , 6 , 7 or 8 depending on other wifi networks close to you etc .Router firmware update : update the router to the latest firmware , see the routers Manufactures website for this or update from inside the router config page.Your router must be setup to provide DHCP .This is standard in most cases .You need to check the router is setup for DHCP , " to provide DHCP for network connections ". and not setup as a extender or access point , it must allocate ip addresses using DHCP .You need to check you are connected using DHCP and automatic mode on your Mac .Open Apple menu system preference , network control panel .Choose the Airport in the list .Choose using DHCPClick advanced ,Set configure ip6 address to auto .Choose proxies tab .Select use passive FTP mode ticked on .Close the advance panel .The airport connection in the left panel should be green ,i.e Green = connected to your router .The DHCP ip address that is set automatically by the router .The ip may read 10.0.1.2 or 10.0.1.3 or 192.168.0.2 etc .Close all control panels .Reset the router if need be.Reboot both mac and Pcs if need be to test.