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Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8365
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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I have not been able to connect to my mobile me account. I

Customer Question

I have not been able to connect to my mobile me account. I signed up on Sept 1 and every time I try the message id that either my user name or password XXXXX XXXXX I was given a reply on Sept 1 that my user name is vvaan.
I have changes my password XXXXX times but ever successful.
Submitted: 6 years ago.
Category: Mac
Expert:  Kyle Brockman replied 6 years ago.
Were are you trying to login? On your mac or at me.com?
Customer: replied 6 years ago.
i have been trying to log on on my mobileme account. they told me that my user name is XXXXX XXXXX have changed passwords multiple times but ai was neve successful.
Expert:  Kyle Brockman replied 6 years ago.
Have you tried going to me.com and logging in?
Customer: replied 6 years ago.
Yes,yes,yes,
Expert:  Kyle Brockman replied 6 years ago.
Ok thank you, XXXXX XXXXX reseting your password XXXXX more time. Go to iforgot.apple.com. Follow the instructions and let me know what happens.
Customer: replied 6 years ago.
I have reset my password XXXXX and I still can not get on. the message stated that either my user name or password XXXXX XXXXX
Customer: replied 6 years ago.
Please refund my $48.00 because I have not received any information of help in the last 75 minutes