Hi I am one of the experts here on Just Answer.com
Could you tell me when you open the mail program is the mail with all the picture attachments still in the outbox?
It doesn't appear to be, but my mail has been screwed up ever since. I can't receive on mymcduffy and it is constantly seeking to "get mail", indicated by the spinning wheel. I did send a message successfully.
I have a dentist appointment at 1:30 and must leave home at 1:00pm.
I haven't found any answers at all from just answer> Am I missing something?
Omar has entered and exited four times in two minutes. What is going on?
I don't know where to find the "expert's post".
so I can't review it.
Are you there?
Omar, are you there?
Omar, I am going to exit for five minutes since you are not responding. I will be back to see if you have resumed chatting at 12:35pm. Kathleen
Did you get the latest info I just sent about mail activity?
I am ready to quit this whole thing because our chat doesn't appear to be working. I am truly sorry, but I don't want to pay if I don't get any help. You can email me later or tomorrow if it starts working. Kathleen
Hi I am sorry I seem to be having an issue with the chat windows so I had to switch over to Q&A format as it wouldn't let me in to chat.
Ok so when you open mail you don't see anything in the outbox or any other folder your large email is stuck in?
Now I see that you cannot receive any email but can you send out mail using the mail program?
Yes I know I haven't solved the issue you
the statement of if i solved your problem is in my signature file and posts on each post I make, I was not trying to convey that we have solved your issue.
The main answer here is we are going to have to remove your gmail account from the mail program. Once we remove it we will then add it back into the program and see if we cannot get you working and using the mail program quickly
Now to delete out your gmail account from the mail program
Do the following
In Mail, from the Mail menu, select Preferences... .
Click Accounts, and then highlight the account you want to delete.
Click the - (minus sign) button.
When prompted, click OK. You may then close the Mail preferences window.
Now to add gmail to your mac mail
Select Mail | Preferences... from the menu.
Go to the Accounts tab.
Click the plus sign under the accounts list.
Type your name under Full Name:.
Enter your Gmail address under Email Address:.
Now enter your Gmail password XXXXX Password:.
Make sure Automatically set up account is not checked.
Make sure IMAP is selected under Account Type:.
Type "imap.gmail.com" (not including the quotation marks) under Incoming Mail
Verify your Gmail account name (what precedes "@gmail.com" in your Gmail address)appears under User Name:.
Type "Gmail" under Description: for the Outgoing Mail Server.
Check Use Authentication is checked and that your Gmail account name appears underUser Name:.
Verify the Account Summary reads like this:
Go to your newly set up Gmail account's Mailbox Behaviors tab.
Check Store junk messages on the server.
Make sure Never is selected under Delete junk messages when:.
Now make sure Never is selected under Permanently erase deleted messages when:
Close the preferences window.
Hi Sorry for the delay in my response So your email is setup and now you are receiving and sending email?
To rename your mailbox please do the following
Open Mail and, if necessary, choose Show Mailboxes from the View menu to see your mailboxes. To change the name of a mailbox, select it and choose Rename Mailbox from the Mailbox menu.
Then you should be able to name it back to what it was before and be all set.
Please let me know if there is anything else I can help with
Ok can you tell me the exact version of Mail you are using?
I maybe looking at a different version sorry.
Show mailboxes should be under the view menu but if you already see the mailboxes you can skip that step
To change the name of a mailbox, select it and choose Rename Mailbox from the Mailbox menu.
Please make sure you have first clicked on and selected the box you want to rename then go an select the rename command and it should work